August 18, 2026
Chat, web, and portal as surfaces
A surface is the path an employee uses to talk to the product: a chat thread, a web page, or an intranet portal. The same agent design can be attached to more than one surface.
← Knowledge hubAugust 18, 2026
A surface is the path an employee uses to talk to the product: a chat thread, a web page, or an intranet portal. The same agent design can be attached to more than one surface.
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